Terms of Service

OtiBee is a business discovery and interaction platform. It enables:

• • Businesses to build a public online presence through Communications (posts), eBoards, showrooms, Clients Desks, DropBaskets, and business profiles.
• • Personal users to discover businesses, follow them, react and comment on Communications, submit structured interactions (Interacks), leave reviews and trust ratings, and manage a token wallet.

The platform is accessible via web browser and through the OtiBee mobile app (iOS and Android). Some features require a registered account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access at office@otibeetechnologies.com.

Businesses are solely responsible for the accuracy, legality, and appropriateness of all content they publish on OtiBee, including Communications, showroom items, DropBasket files, profile information, and all media uploads.

By publishing content on OtiBee, you grant Otibee Technologies Co. a worldwide, royalty-free, non-exclusive licence to display, distribute, and make that content accessible to users of the platform for the purpose of operating the service.

You retain ownership of your content. You may delete it at any time from your dashboard. Deleted content is removed from public display, though operational backups may retain it for a limited period.

Prohibited content includes (but is not limited to): false or misleading business claims, content that infringes third-party intellectual property, spam, hate speech, illegal goods or services, and content that violates any applicable law.

The Interacks system enables personal users to submit structured interactions to businesses: inquiries, messages, job applications, appointment requests, event interests, and orders.

OtiBee is a facilitator, not a party. When you submit an Interack to a business, OtiBee delivers the communication to the business's Clients Desk. OtiBee does not verify, guarantee, or take responsibility for how businesses respond to Interacks, nor for any products, services, or commitments described in business-user interactions conducted through the platform.

For personal users: Submitting certain Interack types may deduct tokens from your wallet. The token cost for each type is shown before you confirm submission. You should not submit Interacks in bad faith, for harassment, or for any purpose that violates these terms.

For businesses: You must respond to Interacks professionally and within a reasonable time. Businesses that consistently ignore or mishandle client interactions may be subject to account review.

OtiBee operates a token economy. Personal users hold tokens in their OtiBee wallet. Tokens are used to fund certain platform interactions, including some Interack types.

Tokens are not legal tender and have no cash value outside the OtiBee platform. They cannot be exchanged for money or transferred to another user.

Non-refundable: Tokens spent on platform interactions are generally non-refundable. If tokens are deducted due to a technical error on OtiBee's side, contact us and we will review the case and credit tokens where appropriate.

We reserve the right to modify the token pricing of any platform interaction with reasonable advance notice. We also reserve the right to expire unused token balances on accounts that have been inactive for an extended period, with notice provided in advance.

Business accounts manage their own Bees balance, which is a separate internal currency used for platform promotions and boosting features. Bees are governed by the same general terms as tokens.

Personal users may leave star ratings (1–5) and written reviews on any business, and may mark businesses as trusted. These are public and appear on business profile pages.

Reviews must be honest and based on genuine experience. Submitting fake reviews, incentivised reviews not disclosed as such, or reviews intended to damage a business without factual basis is prohibited and may result in account suspension.

A business's Hive Score is a composite metric calculated by OtiBee based on community engagement (reactions, comments, followers), review ratings, and trust signals. The Hive Score is managed by OtiBee and may be adjusted by Hive admins where there is evidence of manipulation or policy violation.

Businesses may not directly purchase or artificially inflate their Hive Score.

OtiBee is moderated by the Hive admin team — OtiBee's internal platform administration. Hive admins may:

• • Review and approve or reject business account registrations
• • Remove or flag content that violates these terms
• • Suspend or terminate accounts that violate these terms
• • Adjust business validation status and Hive Scores
• • Investigate reports submitted by users

If your account is suspended or content is removed, you may contact us at office@otibeetechnologies.com to request a review.

Your use of OtiBee is also governed by our Privacy Policy, which is incorporated into these terms by reference. The Privacy Policy explains what data we collect, how we use it, your rights over your data, and how cross-border data transfers are handled.

By using OtiBee, you agree to the collection and use of your data as described in the Privacy Policy.

The OtiBee platform — including its software, algorithms, design, brand, and aggregated data — is owned by Otibee Technologies Co. and protected by applicable intellectual property laws. You may not copy, reverse engineer, or distribute any part of the platform without written permission.

To report intellectual property infringement, contact our designated agent at legal@otibeetechnologies.com.

We aim to keep OtiBee available at all times but do not guarantee uninterrupted access. We may carry out scheduled maintenance, make platform updates, add or remove features, or discontinue parts of the service with reasonable notice.

Material changes to the platform or to these terms will be communicated via email or in-app notification. Continued use of OtiBee after notification of changes constitutes acceptance of the updated terms.

OtiBee is provided "as is". To the maximum extent permitted by applicable law, Otibee Technologies Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or business opportunities arising from your use of the platform.

We are not liable for the actions, content, or representations of any business or personal user on the platform. Interactions between businesses and personal users (including Interacks) are between those parties. OtiBee facilitates the connection but is not a party to any transaction or agreement between users.

You may close your account at any time from your account settings. Closing your account will remove your profile and content from public display (subject to the content retention provisions in our Privacy Policy).

We may suspend or terminate your account if you violate these terms, engage in fraud or abuse of the platform, pose a security risk, or are inactive for a prolonged period. In most cases we will notify you before taking action, except where immediate action is required to protect other users or the platform.

For questions about these terms, contact us at: office@otibeetechnologies.com

These terms are governed by the laws applicable to Otibee Technologies Co. in its jurisdiction of operation. Any disputes will be resolved in accordance with those laws.