OtiBee at Organisational Scale
Enterprise accounts are designed for large organisations, multi-location businesses, institutions, and franchises that need a unified OtiBee presence across multiple units — with consolidated management, API access, and dedicated support.
Who enterprise accounts are for
Enterprise is suited for organisations that operate at a scale or complexity beyond a single business account.
Chains & Franchises
Manage multiple branch locations under one enterprise umbrella. Each branch has its own business presence on OtiBee while the head office maintains consolidated oversight.
Educational Institutions
Schools, universities, and training centres that need to publish communups, manage admissions inquiries (Interacks), and showcase programs through a structured OtiBee presence.
Government & Public Bodies
Government agencies and public organisations that require verified, high-trust presence on OtiBee with controlled publishing workflows and formal interaction management.
NGOs & Nonprofits
Organisations running programmes, accepting applications, and communicating with beneficiaries and donors at scale — with multi-department presence and unified reporting.
Large Enterprises
Large companies with multiple product lines, divisions, or subsidiaries that each require their own OtiBee business presence while being managed centrally.
Tech-Integrated Organisations
Organisations that need to connect OtiBee data to their internal systems — CRMs, ERP platforms, or custom dashboards — through API access.
What enterprise accounts include
Everything in a standard business account, plus enterprise-grade capabilities designed for scale.
Multi-Unit Management
Manage multiple business units, branches, or departments from a single enterprise dashboard. Each unit maintains its own independent OtiBee presence — its own communups, showroom, and Clients Desk — while the enterprise account has consolidated visibility across all of them.
Consolidated Analytics
Enterprise-level reporting across all units in one view. Track communup engagement, follower growth, Interacks volume by type, Hive Score trends, and team activity — with the ability to drill down into individual units for granular insights.
API Access
Connect OtiBee to your internal systems via authenticated API access. Sync Interacks data to your CRM, pull analytics into your reporting tools, or push content programmatically from your own publishing workflow. API keys are provisioned and managed per enterprise account.
Staff & Role Management
Add staff members across business units with defined roles and permission levels. Control who can publish communups, manage Clients Desk interactions, edit the showroom, and access analytics — across all units or within specific ones.
Enterprise Verification & Trust Badges
Enterprise-verified businesses receive a distinctive trust badge visible across all public OtiBee pages. Verification is part of the enterprise onboarding review, providing users with a high-confidence signal of legitimacy.
Priority Support & Dedicated Management
Enterprise accounts receive priority access to the OtiBee Hive support team. A dedicated account contact is assigned during onboarding to assist with setup, configuration, staff training, and any ongoing platform needs.
Custom Token & Bees Allocation
Enterprise accounts benefit from custom token pricing and bulk Bees allocation for boosting and promotional activities across all units. Centralised billing and spend tracking across the enterprise umbrella.
Advanced Interacks Management
Route incoming Interacks to the right unit or department automatically. Set rules for how interactions are assigned to staff members, apply SLA targets for response times, and track resolution rates across all units from the enterprise dashboard.
Enterprise onboarding process
Enterprise accounts are set up through a guided onboarding process with the OtiBee team — not self-served. Here is how it works.
Submit an Enterprise Enquiry
Send an email to office@otibeetechnologies.com with the subject "Enterprise Account Enquiry". Include your organisation name, the number of business units you need to manage, your industry, and a brief description of what you want to achieve on OtiBee. We respond within 2 business days.
Needs Assessment
We schedule a call with your team to understand your organisation's structure, the number of units, expected interaction volumes, API requirements, and any custom configuration needs. This shapes your enterprise configuration plan.
Review & Approval
The OtiBee Hive admin team reviews your organisation against our enterprise eligibility criteria: legitimate operation, accurate organisational information, and alignment with OtiBee's platform policies. Approval is typically completed within 5 business days of the needs assessment call.
Account Setup & Configuration
Your enterprise account is provisioned. Business units are created, API keys are issued if applicable, staff roles are configured, and your account is connected to centralised billing. Your dedicated OtiBee contact guides you through the setup.
Team Training & Go Live
We walk your team through the OtiBee platform — how to publish communups, manage Clients Desk interactions, use analytics, and handle the enterprise dashboard. Once your team is comfortable, your enterprise presence goes live on OtiBee.
Enterprise vs Business Account
Not sure which is right for you? Here is the key difference.
Business Account
- ✓ Single business unit
- ✓ Communups, showroom, Clients Desk, DropBasket
- ✓ Business analytics
- ✓ Staff management for one business
- ✓ Self-service registration with Hive admin approval
- ✗ Multiple units under one dashboard
- ✗ API access
- ✗ Dedicated account management
Enterprise Account
Full Power- ✓ Multiple units / branches under one umbrella
- ✓ All business features for every unit
- ✓ Consolidated cross-unit analytics
- ✓ Enterprise-wide staff & role management
- ✓ Guided onboarding with dedicated contact
- ✓ API access for system integrations
- ✓ Enterprise verification badge
- ✓ Priority Hive support & custom token pricing
Ready to bring your organisation to OtiBee?
Send us an enterprise enquiry and our team will get back to you within 2 business days to discuss your organisation's needs.